Vision.
Mission.
Values.
GROUNDED & AUTHENTIC
HERITAGE AND VALUES
Nurturing trust and connection with both customers and employees.
DOWN-TO-EARTH
Always warm welcome and good, honest service.
NOSTALGIC & FAMILIAR
Comfy space where customers feel valued and appreciated.
SPARK JOY
CREATE SMALL MOMENTS
From customers, our employees to the wider community - strive to be a positive moment in everybody’s day.
UPLIFT & DELIGHT
Make a positive impact on people’s daily lives ensuring each visit to Gloria Jean’s is special part of someone’s day.
CONSISTENT
WE’RE PASSIONATE ABOUT COFFEE
We promise to always serve delicious coffee that brings great value with every sip.
RELIABILITY AND EXCELLENCE
We’re dedicated to quality in everything we do. From carefully sourced ingredients to our friendly staff, every detail is crafted to exceed expectations.
ALWAYS EVOLVING
ALL ABOUT FLAVOUR
We’re always on a journey to innovate and surprise our customers with new flavours and experiences that they’ll love.
STAYING AHEAD
We keep things fresh and exciting by staying ahead of the curve to bring you the best coffee and service possible.
ALWAYS GETTING BETTER
Always finding new ways to improve. It’s about growing and learning together, so we can create even better experiences.